Megan Stacey, our Director of Accounting, sat down with us to talk about her work, the recent changes she has noticed in property management accounting, and a little about herself.
- Can you tell us a bit about your background and how you got into the property accounting industry?
I got into accounting because I was always naturally quite good at maths. When I was eighteen, I got hired at a local accountancy firm, and I was there for eight years. Within that time, I did my AAT studies and my Chartered Accounting exams. I left for another well-established accounting and was there for two years before pivoting to be the Director of Finance and Operations at a startup in Brighton. Since then, I have decided to specialise my accounting skills in property tax and accounting at LoftyWorks.
- What do you find most rewarding about working at LoftyWorks?
I like LoftyWorks because I have been able to learn a lot about property, which is a new side to the accountancy business that I had not focused on in the past. Additionally, I have learned a lot from the other director Kurt Lyall. He is more involved in the tech side of things, and he has helped me familiarise myself with the software and the business model, which has helped me better understand the whole business itself. It’s also exciting to be part of a company that is just starting to take off, especially with the backing from Lofty in the US.
- How do you stay updated with the latest trends and changes in property management and accounting?
You do have to constantly read up on new tax legislation and any government rules that are changing. At LoftyWorks, we are lucky enough to have access to an expansive database of tax information, and I try to sign up for as many newsletters as I can, so I’m always on top of things.
- What trends or changes are you currently paying attention to?
The UK has introduced Client Money Protect (CMP) schemes, making them mandatory for any agency handling client funds. Agencies must enroll in these schemes, which include maintaining accurate records of client money bank accounts. Most of these schemes require an accountant’s report, so I have dedicated significant time to mastering this area.
- What other recent regulatory changes have impacted property management accounting, and how have you adapted to them?
Starting in 2026 and lowering again in 2027 Making Tax Digital (MTD) will be mandatory for anyone with an annual revenue exceeding £30,000 (2026 – £50,000). The average rental value is £1,300 per month, so a landlord with just two properties would surpass this threshold. Consequently, quarterly MTD filings will be required, so I really stress to clients that regular bookkeeping and financial awareness are increasingly essential. I always promote the pro-active approach and get these systems set up ahead of the deadline to ensure no surprises.
- How important is customer experience in property accounting, and how do you enhance it?
Customer experience is the most important part of my job and always has been because ultimately you are working on behalf of your client. I think that good communication, easy explanations, and a step-by-step description of what you have done and how you have come to that decision are paramount. If they feel confident and understand what you are doing, you can build up a trusting relationship and, going forward, work with the client towards making better financial decisions.
- What do you enjoy doing outside of work?
I love travelling and have been fortunate enough to visit many beautiful countries. I am really into backpacking—it’s not glamorous, but it’s a lot of fun. Experiencing nature firsthand is just always a special experience, especially with my love of all wildlife.
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